What does e-governance mean?
Electronic governance or e-governance is basically the application of information and communication technology also known as ICT which is mainly used for delivering government services, coordination of various stand-alone systems , for exchanging information and communication transactions and for offering services to the customers as well as other business groups and departments. This service is also used for exchanging different information between one government department to another as well as back office processes and interactions within the entire government department and structure. Through the process of e-governance, government services has made available easily to citizens in a convenient and efficient manner.
E- governance service plays a great role in the development of the country:
It is slowly gaining its popularity because of the remarkable features and facilities it has provided to the common man . In the layman's language , all the information can be exchanged via net . So far, it is the best way a government provides service to citizens of the Country, businesses and other branches of the government using the following delivery models:
• Government‐to‐Citizen (G2C)
• Government‐to‐Business (G2B)
• Government‐to‐Government (G2G)
• Government‐to‐Employees (G2E)
There are different kinds of connotations of e -governance:
- E‐Administration—The ICT is mainly used to modernize the state; the creation of data repositories for MIS and for computerization of records.
- E‐Services—The main objective of the service is to bring the country closer to the common man .
- E‐administration and e‐services together makes e‐government.
- E‐Governance—The use of IT to improve the ability of government to address the needs of society. It also includes the publishing of policy and programme related information to transact with citizens. This service extends beyond provision of on‐line services and covers the use of IT for strategic planning and reaching development goals of the government.
- E‐Democracy—The use of IT to let every citizen express himself and connect with the government is known as E democracy.
With the increase in globalization and modernization of world,the awareness of an average citizens has been increased, There has been increase in the literacy rate in the country. People now very well aware of their rights. As a result expectation from the Government has also increased. People expect that all the tasks and functions performed by government to be transparent and faster in its services. So ICT has been introduced to achieve good governance. ICT i.e. information and communication technology provides communication i.e. faster ,efficient and accurate. It also provides adequate storage with the use of computer, electronics devices and software application.
India’s emergence as a major exporter of software services in the last decade and a half and the subsequent growth of exports of other business services have been analysed in great depth by Prof. Ashish Arora of Canegie Mellon University in the recently published book, Sustaining India’s growth miracle.
India has been one of the fastest growing economies of the world in the last two decades. Not only has the growth been relatively stable, it has also been accompanied by poverty decline – the proportion of population below the poverty line declined from about 44 per cent in 1983 to 27 per cent in 2004. All in all, it has been a stellar growth performance. The Services sector has grown faster than other sectors and is the dominant sector of the economy. Within Services, computer-related services has been growing at a compounded annual rate of growth (CARG) of 23.9 per cent; communication services at 25.7 per cent; banking at 9 per cent and insurance at 15.3 per cent between 1999-2000 and 2007-08.
Our life has become quite convenient with the introduction of e- governance. A good e- governance system can accelerate this vision of Digital India. It can boost up the economy of our country. A good E-Governance portal is an asset to our country. The user can know about any plan or any other information in a short span of time and by sitting at home. It can handle a person's query in an efficient and effective manner. People can exchange information from one department to another, from one place to another, or from one country to another through the help of internet. It is cost effective as well. It is also used by citizens to send messages to one another as well as to government servants. people can search for information in any native language on any content related to the country. It also provides free resource for citizens to quickly identify the various government initiatives taking place across the country so that they also can participate in those initiatives. The site is linked to every state agency. E governance is making the country a transparent nation. It helps in maintaining new relations between government and citizen, government and business and government and other governments of the country . It bonuses speed and convenience while taking public approval or opinion and thus helps in enhancing government services.
Some economists consider ICT’s catalytic role in bringing the unserved and marginalized into the mainstream and technology’s innate ability to enable participation of the poor and marginalsed as the main elements of “development”.
The “multiplier effects” of the growth in computer-related services on the national economy has been brought out by CSO through its Input-Output Table for reference year 2003-04, where computer-related services has been included as a separate row item. The Output Multiplier for computer-related services is 2.1. This means that for every one unit of output in the sector, the domestic economy would be stimulated by additional 1.1 units. In other words, export of one unit by the IT sector may stimulate the domestic sector’s output by an equal amount. Since IT is clubbed with communication services, the forward linkage of the IT sector is also very significant.
The world today is characterized by revolutionary changes in the way in which we communicate as well as in the way in which the information is stored, processed, transferred and accessed. This transformation has largely been enabled by innovations in ‘networking technologies’ and ‘convergence technologies’, among others. The increasingly pervasive role of ICT in different aspects of modern life has been recognised in the common metaphors being used for present-day society as ‘information society’, ‘digital society’, ‘knowledge economy’, etc.
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